Enterprise Telepresence and Video Conferencing Equipment (2013 Edition)

2Q13 TELEPRESENCE AND VIDEOCONFERENCING MARKET HIGHLIGHTS

1.       The global enterprise video conferencing and telepresence market totaled $735 million in 2Q13, up 6% from the previous quarter, and up 8% from the year-ago 2nd quarter 

2.       PBX-based video system revenue doubled in 2Q13 from 2Q12, as businesses sought out cost-effective ways to deploy multimedia communication Dedicated systems, meanwhile, continue to struggle

3.       North America is growing again on a year-over-year basis, pointing to a turnaround

4.       Results in EMEA (Europe, Middle East, Africa) over the past few quarters have been encouraging, and Infonetics believes the region could be a top performer in 2013 despite ongoing economic issues

5.          Vendor results were mixed in 2Q13: market leader Cisco’s revenue declined marginally, while #2 Polycom’s was up slightly

REPORT SYNOPSIS

Infonetics’ quarterly videoconferencing report provides worldwide and regional market size, vendor market share, forecasts through 2017 and analysis for dedicated and PBX-based video conferencing and telepresence infrastructure and endpoints (desktop, telepresence, videophones, multipurpose rooms, software). Vendors tracked: Avaya/Radvision, Cisco, Huawei, Logitech/LifeSize, Microsoft, Polycom, ZTE, others.

TOP TAKEAWAYS: VIDEO CONFERENCING SEES SMALL IMPROVEMENTS IN DEMAND …….1

SERVICE NOTES ......................................................................................................... 2

ENTERPRISE VIDEO MARKET RETURNS TO YOY GROWTH IN 2Q13 ............................. 2

DEDICATED SYSTEMS CONTRIBUTE THE BULK OF ALL VIDEO REVENUE ............... 4

VIDEOPHONES CONTINUE TO TAKE SHARE .................................................................... 6

FOR ANY BUDGET, THERE IS A CORRESPONDING ENDPOINT....................................... 8

2013 ANOTHER FLAT YEAR, BUT POCKETS OF GROWTH EXIST ............................. 10

GROWTH STREAK IN EMEA CONTINUES ........................................................................ 12

MANUFACTURERS AND MARKET SHARE (DEDICATED SYSTEMS) .......................... 14

A handful of vendors account for the bulk of the market ........................................................14

Vendor results are mixed in 2Q13 .................................................................................16

______________________ account for the bulk of the dedicated system market ..........18

Dedicated endpoint revenue: Tandberg acquisition propels Cisco to the top .....................19

Dedicated endpoints: __________________________..................................................20

Immersive telepresence: __________________ ...........................................................21

___________ dedicated infrastructure ..........................................................................22

MANUFACTURERS AND MARKET SHARE (PBX-BASED ENDPOINTS) ..................... 23

MARKET DRIVERS AND BARRIERS ................................................................................ 23

Improved quality of experience .......................................................................................23

IP connectivity everywhere simplifies deployments and reduces costs .................................23

Video is right at home in today’s global organizations .............................................................24

Video is taking off among consumers .............................................................................24

Some barriers persist ......................................................................................................24

Dedicated infrastructure .................................................................................................25

PBX-based endpoints .....................................................................................................26

How do managed services impact video conferencing sales? ............................................26

The complete video picture is fuzzy ..............................................................................27

MARKET ROADMAP ............................................................................................................ 28

CATEGORY DEFINITIONS............................................................................................ 29